![]() ![]() Step 6: FAILED (Sending eLicenser Information)Īt first I just thought that the server was being overrun or updated but after a few days nothing has really changed. Step 5: OK (Recovering License Transactions) Step 4: OK (Cleaning up eLicenser Memory) Step 3: OK (Validating License Usage Periods) Step 1: FAILED (Updating eLicenser License Database) The ‘Online Synchronization & Maintenance’ procedure finished. Please contact your software vendor to solve this issue. The Soft-eLicenser stored on this computer doesn’t seem to have been created on this computer. Then it continues to sync and hangs again for a couple of minutes upon which I get the message: Please verify your computer’s network settings and try again later, or contact your software vendor’s support department in case the problem persists.Ĭlick ‘OK’ to proceed with further maintenance tasks, or click ‘Cancel’ to stop the maintenance procedure. ![]() Then I get a popup window telling me:Ī connection to the license server could not be established, either due to incorrect network settings, or because the license server is currently not available (e.g. So now when I start the eLicenser Control Center it starts with the Online Synchronisation & Maintenance and just hangs there for about 5 minutes. I’m one of the ones that actually were able to update to CB 12 but since doing this I’ve run into other issues, mainly with CB 12 itself but also with the eLicenser. ![]()
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